Privacy Policy

This Privacy Policy explains how NAGOC.work (“NAGOC”, “we”, “our”, “us”) collects, uses, and protects information when you visit our website or use our digital products, including web apps and mobile apps for Android and iOS (the “Services”).

Summary: We collect only what we need to operate, improve, and secure the Services. Payments are processed by third-party providers and we do not store full payment card details.

1) Information We Collect

We may collect the following categories of information:

Account information: name, email address, login identifiers (if you create an account).
Support communications: messages you send to us and related metadata.
Usage data: basic analytics such as feature usage, page views, and interactions.
Technical data: device type, operating system, browser/app version, IP address, crash logs.
Payment metadata: purchase/subscription status and transaction identifiers (handled by payment providers).

2) Payment Processing

Payments are processed by third-party payment providers. We do not store full credit/debit card numbers or sensitive payment credentials on our servers. Your payment provider may collect and process payment information according to its own privacy policy.

3) How We Use Information

We use information to:

Provide, maintain, and improve the Services
Deliver purchased products and manage access (one-time purchases and subscriptions)
Respond to support requests and communicate service updates
Monitor performance, diagnose issues, and prevent fraud or abuse
Comply with legal, accounting, and regulatory requirements

4) Sharing of Information

We do not sell your personal information. We may share limited information:

With service providers (hosting, analytics, payment processors) strictly to operate the Services
To comply with legal obligations, enforce our policies, or protect rights, safety, and security
In connection with a business transfer (e.g., merger, acquisition), where permitted by law

5) Cookies & Similar Technologies

We may use cookies or similar technologies to maintain sessions, remember preferences, measure performance, and improve the user experience. You can usually control cookies through your browser settings.

6) Data Retention

We retain information only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary by product and context.

7) Security

We use reasonable administrative, technical, and organizational safeguards to protect information. However, no online system is completely secure, and we cannot guarantee absolute security.

8) Your Choices & Rights

Depending on your location, you may have rights to access, correct, delete, or export your personal data, or to object to certain processing. You can request help by contacting us using the email below.

9) Children’s Privacy

Our Services are not intended for children under the age of 13 (or the minimum legal age in your jurisdiction). We do not knowingly collect personal information from children.

10) Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the “Last updated” date. Continued use of the Services after changes means you accept the updated policy.

11) Contact

For privacy questions or requests, contact: nagocwork@proton.me